PRIVACY POLICY

Collsys Privacy Policy intends to explain what personal information we collect about you, how we use this information and what steps we are taking to keep your information private and secure.

By submitting your information to Collsys you agree to the terms and conditions as detailed in the Collsys Privacy Policy document.

Any visitor to the site may review the contents and information shown, except the areas protected with a unique email and password.

What information do we collect about you

Collsys collects data about individuals, usually within a business context, such as client schools, colleges and companies.

We only collect basic personal data about you. It does not include any special types of information. This can include IP address, name, region and country, email, phone number and job title.

Statistical information is collected in the following format: aggregated detail about site visitors and users for internal reporting use only and for other lawful purposes.

We provide this information to our client schools, colleges, companies and other reputable third parties in an anonymous format and not include any personal information. Collsys treats all data which identifies an individual as Personal Data.

Collsys acts as the ‘Controller’ of the personal data you provide to us. This means we control what happens to the data in our possession. We need to know your basic personal data to provide you with information associated with your queries. We will not collect any personal data from you we do not need to use to provide and oversee this service to you.

Website usage information is collected using cookies. From time to time we may ask you to provide voluntary information for example, your opinion on our services and products.

Consent

From time to time, Collsys will process your data with your consent. You have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn. Collsys may process your data when it is necessary to fulfil a contract.

Legitimate Interest

Collsys also processes your data when it is in our legitimate interests to do this and when these interests are not overridden by your data protection rights.

Our legitimate interests include:

  • selling and supplying goods and services to our customers.
  • protecting customers, employees and other individuals and maintaining their safety, health and welfare.
  • sending promotional communications which are relevant and tailored to individual customers; promoting, marketing and advertising our products and services.
  • understanding our customers’ behaviour, activities, preferences, and needs.
  • improving existing products and services and developing new products and services.
  • handling customer contacts, queries, complaints or disputes.
  • fulfilling our duties to our customers and colleagues.
  • ensuring the security and integrity of our services and that our website operates effectively.

The processing is necessary because of a legal obligation that applies.

Collsys may also process your data to comply with our legal and regulatory obligations, e.g. preventing, investigating and detecting crime, fraud and prosecuting offenders, to include working with law enforcement agencies.

How do we protect it

We have a Data Protection procedure in place to oversee the effective and secure processing of your personal data.

Collsys is committed to keeping your personal data safe and secure from unauthorised access and unauthorised deletion, changes or disclosure on the information we hold. Collsys security processes include:

  • adherence to ISO 270001.
  • service and data encryption.
  • restricted access to personal information to Collsys employees and contractors on a need to know basis in order to process information for us and who are subject to confidentiality and processing contractual obligations.
  • policy reviews of our information collection, data storage and processing practices.
  • updates on internal policies setting out our data security approach and updating for employees.

How will we use the information about you

We will from time to time take website usage information to assist us in the ongoing development of the site. This will not include information that can be used to identify any individual. We may use your registered name and email address to inform you about other partner related services and products directly.

No 3rd parties have access to your personal data unless it is specifically required to meet either the legitimate interests or contractual obligations of the company as defined under Article 5 of the General Data Protection Regulation (GDPR).

How long do we retain your personal information

We retain the majority of your personal information for as long as your account is active and therefore open. This allows you to continue accessing our content, products and services.

Where is information stored

All the personal data we hold is processed by Collsys using internal or cloud-based services hosted within the UK. Data is located on servers within the UK, except for the contact information from people who register to receive contact and updates regarding our services. This information is stored and processed by Elastic Email outside the EU. However, Elastic Email also complies with GDPR. You can view their policy here.

Access to information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information held by us, please email us at support@collsys.co.uk. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Collsys Users

In submitting the registration form to us, you acknowledge that you have read, understood and accepted the Terms & Conditions and the terms of this Privacy Statement of this site.

How you can manage or delete personal information

You have the right to request that your account and personal data be removed from the system.

You may be able to permanently delete your account, if you have the right permissions for that, otherwise you can send an email to our Data Protection Officer (DPO) at support@collsys.co.uk with the subject line “Permanently delete my information and account”.

You can only access your permitted area by entering your unique email address/username and password. You must not divulge your email address and password to any other third party. Collsys will not be responsible for the consequences of a third party accessing your account using your email address and password or protect against unauthorised access to your password and to your computer or devices by making sure to sign off when you finish using a shared computer or device.

Cookies

Cookies are text files recorded by your browser onto your computer for the websites you are visiting. They act as a memory, where sites can store information about your visit in order to use it when you open the next page.

Every site can only set or read their own cookies, and only when your browser allows it. Usually, browsers are set by default to allow cookies. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit: www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.

Log files

When you visit our website, we collect statistics concerning your visit, which are stored in a log file. Log files allow us to record visitors’ use of the site.

We use Google Analytics to record visitors’ use of the site and use this information to make changes to the layout of the website and to the information in it. Log files are not used to identify any individual patterns of use of the site.

This statement only covers executivesontheweb.com and collsys.co.uk websites maintained by us, it does not cover other web sites linked from our sites.

Other websites

Our website contains links to other websites. This privacy policy only applies to Collsys.co.uk so when you link to other websites you should ensure that you read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated March 2021.

Your rights

If at any point you believe the information we process on you is incorrect you can request to see this information, and have it corrected or deleted.

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer at support@collsys.co.uk who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) here.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

by email: support@collsys.co.uk

or write to us at:

Collsys
Trinity House
33a Market Street
Lichfield
Staffordshire
WS13 6LA

Collsys is a division of Executives on the Web Ltd.